Privacy Policy

By registering as a user with RMS Gold and utilizing its services, you entrust us with your personal information, and we take this responsibility seriously. We are dedicated to maintaining high standards of privacy practices, and our Privacy Policy explains how we collect, use, and protect your information. We reserve the right to update or modify this Privacy Policy periodically, and such changes will take effect immediately upon posting to the Site. You are encouraged to review the Privacy Policy from time to time, as your continued access or use of RMS Gold and its services constitutes acceptance of any modified terms. We strive to inform you of any significant changes via email or notices on RMS Gold, but our failure to do so does not relieve you of your obligation to comply with any updated policy.

Information Collection

We collect personal information when you browse RMS Gold, register for our services, or provide information through other means. The information we collect serves lawful purposes directly related to RMS Gold's functions or activities as described in this Privacy Policy. When you create an account, you may be asked to provide your full name (or business name if applicable), email address, business address, and potentially other information such as a phone number or billing address, depending on the services you wish to access. Although providing this information is voluntary, certain services may not be accessible without it. Additionally, RMS Gold may collect technical information automatically, such as your IP address and browsing data, to help us understand usage patterns and improve the user experience. If you connect to RMS Gold through a third-party platform, we may also receive information from these services, which will be subject to this Privacy Policy. We will not sell or disclose your name, email, or other personal information to third parties without your express consent, except as described here. However, if legally required, we may share your personal information with courts or regulatory agencies and will notify you when permitted by law.

Purpose of Data Collection

It is important to provide us with the necessary personal data to ensure we can communicate effectively, offer personalized recommendations, process your transactions, and provide the services you request on the RMS Gold platform. Failure to provide required personal data may prevent us from fulfilling your order, offering relevant recommendations, or processing your transactions. Additionally, keeping your personal information updated is essential to ensure that we can provide you with the best service possible. Please ensure that your details are current in your RMS Gold account or notify us of any changes so we can update our records.

Data Sharing

As a Merchant using RMS Gold services, you may be required to provide the following information:
1. Personal Details: Full name, date of birth, nationality, national identification card or passport, address, phone number, preferred language, and account credentials.
2. Contact Details: Personal or business email address, mobile phone number, and physical address.
3. Financial Information: Bank account details, bank account statements, debit/credit card information, and any other information from credit reporting agencies.
4. Location Information: Live location data on the app to help users discover your business.
5. Other Information: Any other personal data collected through your interactions with RMS Gold.

Data Security

We implement security measures, including HTTPS and SSL/TLS encryption, to protect your personal information. While we strive to secure your information, no method of online storage is 100% secure. Therefore, we encourage users to set strong passwords and take additional precautions to protect their accounts.

OR

We take the security of your personal data seriously and implement technical and organizational measures to protect it from loss, misuse, modification, unauthorized access, or disclosure. These measures reflect the sensitivity of the personal data we process, and the current state of technology. While we cannot guarantee that loss, misuse, or alteration of data will never occur, we follow industry-standard security practices to minimize risks.

Cookies

RMS Gold uses cookies and tracking technologies to enhance your experience. These include:

1. Site Functionality Cookies – for essential site features.

2. Analytics Cookies – for site performance insights.

3. Preference Cookies – to remember your settings.

4. Targeting/Advertising Cookies – for relevant advertising.

By accessing RMS Gold and using its services, you consent to our use of cookies on your device. These cookies help us enhance and personalize your experience on RMS Gold. You have the option to manage, delete, or disable cookies in your browser settings. However, please be aware that by disabling or deleting cookies, your experience on RMS Gold may be impacted, and certain features may not be available to you.

User Rights

You have rights over the personal information you provide, including the ability to access, correct, delete, restrict, or object to certain uses of your information. If you link your RMS Gold account to external websites, you may remove permissions via your account settings.

Requests concerning your personal information may require identity verification. If you wish to authorize an agent to act on your behalf, please contact us from the email address on file, specifying your agent’s name and email.

OR

You have the following rights regarding your personal data:

1. Access: You may contact us at any time to request access to the personal data we hold about you. 

2. Correction or Completion: You can correct or complete your personal data by reaching out to us at any time.

3. Limitation of Processing: You have the right to request that we limit how we process your personal data (i.e., you can request us to store your data but not process it further without your consent).

4. Deletion: You may require us to delete or cease the collection, processing, or use of your personal data.

5. Withdrawal of Consent: You can withdraw your consent to the processing of your personal data at any time if we are processing it based on your consent. However, please note that withdrawing your consent may affect our ability to properly provide the services and products you have requested.

6. Objection: You may object to our processing of your personal data. Specifically, if we are using your data for direct marketing purposes, you can opt-out or unsubscribe from such communications at any time.

Data Retention

RMS Gold retains your information while your account is active or as required for legal purposes. Once your account is closed, we will delete or anonymize your information when it is no longer necessary, unless legally required to retain it.

Third-Party Links

Our website may include links to external websites and social media channels operated by our partners, advertisers, or affiliates. These sites have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before submitting any personal data.

Changes to the Privacy Policy

We may update or amend this Privacy Statement periodically. Any changes will be posted on this page, and when necessary, we will notify you through the app, website, or other communication methods. It is your responsibility to review the Privacy Statement regularly. By continuing to use our website or services after any changes are made, you agree to be bound by the updated terms.